"If you're looking for family and kid-friendly in Sapporo this is your place!"
Anne from United States
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"Dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there."
Jane
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"Their onsen spa is large and very nice, but needs some freshening up."
Dennis from Hong Kong
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Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort is a 4-star family-friendly resort offering an extensive range of recreational amenities, including a spa and hot spring baths. The resort features 5 on-site restaurants, an indoor pool, and is equipped with free Wi-Fi throughout the property.
Rooms & Amenities
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort provides 283 air-conditioned rooms with a TV, refrigerator, and electric kettle. En suite bathrooms include complimentary toiletries and a hairdryer.
Dining Options
Dining options include Japanese cuisine at Daizen and Chinese dishes at VIGNE, among other selections across the 5 restaurants. Guests can enjoy a continental breakfast served daily.
Leisure & Spa
Recreational amenities feature 9 types of hot spring baths, a lazy river, waterslide, a fitness center, and a full-service spa that offers massages, body treatments, and facials.
Location & Transportation
The hotel is located 39 minutes from Sapporo Clock Tower and 41 minutes from Odori Park. Nearby attractions include Sapporo Satoland and Shiroi Koibito Park, with a free shuttle service available to transportation hubs.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room Non-Smoking
2 persons
19 m²
1 Single bed
Shower
Heating
room details
Standard Twin Room Non-Smoking
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Deluxe Twin Room Non-Smoking
2 persons
38 m²
2 Single beds
Shower
Heating
room details
Luxury Twin Room Non-Smoking
2 persons
38 m²
2 Single beds
Shower
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
City Centre
Sapporo
12.1
km
Airports
Sapporo Okadama (OKD)
10.5
km
New Chitose (CTS)
59.2
km
Train
Soen Station
11.4
km
Underground
Sakaemachi
6.6
km
Asabu
7.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free shuttle service
Laundry
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Baby pushchair
Children's buffet
Children's pool
Water slides
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Aqua park
Karaoke
Garden area
Spa & wellness centre
Sauna
Massage
Hot spring bath
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Chateraise Gateaux Kingdom Sapporo presents an delightful array of dining options that cater to diverse palates, from traditional Japanese flavors to contemporary French delights. With family-friendly settings and romantic atmospheres, guests can indulge in a culinary experience surrounded by inviting ambiance and unique tastes.
ビュッフェレストラン[ヴィーニュ]
International buffet
Ambiance
Family friendly
Key Offerings
A vibrant buffet featuring a variety of dishes served in a spacious and engaging setting, perfect for families and groups.
Reservation
no
Hours vary
和食処[大善]
Japanese
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Experience authentic Japanese cuisine in a chic environment that seamlessly blends modern design with traditional elements.
Reservation
no
Hours vary
中国レストラン[香満樓]
Chinese
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor expertly prepared Chinese dishes in a modern setting, ideal for both casual family outings and intimate dinners.
Reservation
no
Hours vary
鉄板焼[甲斐路]
Steakhouse
Ambiance
Key Offerings
Indulge in premium grilled meats prepared right before your eyes, creating a unique and engaging dining experience.
Yakiniku & Steak Shop North Building Barato Garden
1.1
km
39-2 Oyafuru
BBQ and Steak Shop Barato Garden North Hills
1.3
km
39-2 Oyafuru
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.1
8.1/10 based on 300 reviews
Patricia
United States,
February
2025
8.2/10
Chateraise Gateaux Kingdom offers a modern, spacious setting with clean rooms and a great onsen experience. While the breakfast buffet is enjoyable, the hotel's Western influences can be a bit confusing for those seeking an authentic Japanese vibe. It's a great spot for relaxing, but those looking for traditional Japanese hospitality may want to consider other options.
Rooms
8.0
The room I stayed in was quite spacious, featuring a large bathroom, clean facilities, and a courtyard view.
Service
9.0
The service was impressive, with easy baggage handling and no tipping expected, which is quite different from my usual experience.
Location
7.0
The hotel feels a bit isolated, which adds to its resort atmosphere, perfect for those wanting a peaceful getaway.
Dining
8.0
Dining was a mix of Japanese and Western flavors, and I particularly enjoyed the buffet breakfast with fresh vegetables and varying options each day.
Facilities
9.0
The onsen facilities were extensive and very relaxing, with various pools to choose from, making it a highlight of my stay.
Dick
United States,
January
2025
7.0/10
This hotel has a modern vibe with clean rooms and a spacious atmosphere, but it struggles with some traditional aspects that might confuse guests. While the public bath is fantastic and relaxing, and the breakfast buffet has good variety, the overall experience felt a bit disjointed for those seeking a full Japanese immersion. Additionally, service was inconsistent, which detracted from the experience.
Rooms
7.0
The rooms were modern and spacious, but there were some issues like worn carpets and ceiling stains.
Service
6.0
Customer service was generally good, but I had some confusing interactions with staff, especially regarding their dress code.
Location
Dining
7.0
The breakfast buffet offered a good mix of Japanese and Western items, but it could be improved with more traditional options.
Facilities
8.0
The public bath was a standout feature-huge, relaxing, and not overcrowded, which was a great plus.
Alfred
United States,
December
2024
7.2/10
My stay at the hotel was a mix of experiences. The onsen facilities were a standout feature, providing a relaxing atmosphere with multiple baths to choose from. The spacious room offered a nice courtyard view, and the meals we had there were delicious. However, the hotel felt quite isolated, making it less convenient for exploring the area, and the service was a bit hit or miss, with some staff appearing unfriendly and lacking in English proficiency.
Rooms
8.0
The room was quite spacious and clean, featuring a beautiful courtyard view.
Service
5.0
Service was inconsistent, with some staff being impolite and not understanding English well.
Location
6.0
The hotel is somewhat isolated, which might not suit those looking to explore the local area easily.
Dining
8.0
We enjoyed delicious meals, with a great selection at breakfast, though I wished there were more fruits and vegetables.
Facilities
9.0
The onsen facilities were a major highlight, with an impressive variety of baths available.
Dave
United States,
November
2024
6.4/10
I stayed at a hotel that was marketed as a 5-star resort, but my experience was a bit mixed. The rooms were spacious and offered stunning views of Sapporo, but the hotspring facilities were not what I expected. On the positive side, the hotel is family-friendly with amenities for kids, but the location is quite far from Sapporo's center, which can be inconvenient for some travelers.
Rooms
8.0
The rooms were big and had a huge bathroom, which was great. However, one of our rooms faced the lake and had some ventilation issues due to the AC heating mode.
Service
6.0
While the staff was responsive to our room change request, I did find the lack of English-speaking staff a bit challenging during my stay.
Location
5.0
The hotel is located some distance outside Sapporo, requiring a bus ride of about 35-45 minutes to reach the train station, which can be a hassle if you're looking to explore the city.
Dining
7.0
The breakfast in the atrium was just okay, but the dinner at Daizen Restaurant was enjoyable, especially the local dishes like Ghengis Khan mutton.
Facilities
6.0
The facilities included several pools and a fun waterpark for kids, but I found the hot spring experience lacking compared to traditional onsens.
Stanley
United States,
September
2024
7.4/10
The hotel offers a mix of relaxation and family-friendly options, with great facilities like a pool and hot springs, making it suitable for a family getaway. The staff is welcoming and helpful, but the rooms could use some updates and better soundproofing. While enjoying the amenities, I did find some drawbacks in room conditions and location accessibility.
Rooms
5.0
The rooms were average in size, with some confusion about their condition; the first room smelled stale. They could definitely use a refresh.
Service
9.0
The staff were very welcoming and made us feel at home. They provided good assistance throughout our stay.
Location
6.0
The location was a bit out of the way, requiring a 45-minute free shuttle from JR Sapporo station, which can be inconvenient.
Dining
8.0
The breakfast buffet offered a huge variety, though I wish it opened later than 10am to accommodate early risers.
Facilities
9.0
The pool is fantastic for all ages, and the hot springs were well-maintained. It's a great family spot.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of JPY2,500 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
268
Former name
chateraise gateaux kingdom sapporo hotel & spa resort
FAQs
About Chateraise Gateaux Kingdom Sapporo
What is the policy for check-in and check-out at Chateraise Gateaux Kingdom Sapporo?
Check-in is from 15:00 and check-out is by 11:00.
How far is Chateraise Gateaux Kingdom Sapporo from New Chitose Airport?
The hotel is approximately 60 km from New Chitose Airport.
What are the nearby attractions to Chateraise Gateaux Kingdom Sapporo?
Nearby attractions include Sapporo Clock Tower (39 km) and Odori Park (41 km).
What dining options are available at Chateraise Gateaux Kingdom Sapporo?
The hotel has 5 restaurants, including Vigne for Western cuisine and Hyonmanro for Chinese cuisine.
What room amenities can guests expect at Chateraise Gateaux Kingdom Sapporo?
Rooms come with air conditioning, a flat-screen TV, a refrigerator, and an electric kettle.
Is parking available at Chateraise Gateaux Kingdom Sapporo?
Free private parking is available on-site without a reservation.
Is breakfast offered at Chateraise Gateaux Kingdom Sapporo?
Breakfast is available for an additional charge of 2500 JPY.
What recreational facilities are available at Chateraise Gateaux Kingdom Sapporo?
Guests can enjoy multiple indoor and outdoor swimming pools, including a lazy river and water slides.
Does Chateraise Gateaux Kingdom Sapporo offer shuttle services?
The hotel provides a free shuttle service to nearby attractions and major transport hubs.